We currently offer free pickup and delivery within a 15km radius of our main facility. For areas outside this range, a small additional fee may apply. Contact us to confirm if we cover your location — we're always expanding to serve more customers!

Standard turnaround time is 24-48 hours for wash & fold services. Dry cleaning and special garment care typically take 48-72 hours. We also offer express service (same-day or next-day) for urgent requests — just let us know when placing your order.

Absolutely! We specialize in delicate & special care for sensitive fabrics including silk, wool, cashmere, and formal wear. Our team uses gentle cleaning methods, specialized detergents, and low-temperature processes to preserve texture, color, and quality.

We accept cash, credit/debit cards (Visa, Mastercard), and instant EFT. For commercial and bulk clients, we also offer monthly invoicing and flexible payment terms.

Not at all! We use high-quality, hypoallergenic detergents and fabric softeners that are gentle on clothes and safe for sensitive skin. If you have specific preferences or require fragrance-free products, just let us know — we're happy to accommodate.

Scheduling is easy! You can book via phone, WhatsApp, or our online form. Simply choose your preferred pickup date and time, and our driver will collect your garments directly from your home or office. We'll notify you when your clean laundry is ready for delivery.

We take extreme care with every garment, but in the rare event of damage or loss, we follow a fair resolution policy. Each item is inspected before and after cleaning. If an issue arises, we will work with you to provide compensation or replacement based on the item's current value.

Yes! We provide bulk & commercial laundry solutions for hotels, restaurants, gyms, salons, and other businesses. Enjoy consistent quality, fast turnaround, and flexible pickup/delivery schedules tailored to your operations. Contact our commercial team for a custom quote.

Our stain removal experts assess each stain individually — from coffee and wine to oil and grass. We use specialized, fabric-safe treatments to maximize stain removal without damaging the material. While we can't guarantee 100% removal for all stains, we achieve excellent results in most cases.

For residential customers, there is no minimum order — you can send as few or as many items as you like. For free pickup and delivery, we recommend a minimum of 5kg to make the trip worthwhile, but we're flexible. Commercial clients have customized arrangements.